Frequently Asked Questions

What Do I Do If My Heat Won't Turn On?

Before calling, follow these simple steps...

Make sure your thermostat is set for a temperature that’s above your current room temperature.
Make sure your heating system emergency switch is "ON"
Check the fuses - or circuit breakers - that control your heating system.
Check the oil level in your tank.
Press your system’s "RESET" button ONE TIME ONLY. (Typically, you’ll find this red button on a small box on the burner.)